When Jessica Jones talks about what happened to her mum, she still struggles to understand how the system could take everything her mother worked for, while many others in the same care home paid absolutely nothing.
Her mum was a typical British homeowner — modest, hard-working and proud of having paid off her mortgage. She always believed her home would one day pass to her children and grandchildren.
But instead, it was sold to pay for care.
Jessica’s story reflects what is happening across the UK. Every year, tens of thousands of older homeowners lose their homes to care fees, simply because they didn’t put protection in place before needing help.
This is her family’s story.
A Sudden Decline — and a Financial Shock No One Warned Them About
Jessica’s mum had always been independent, but after a fall in her late 70s, everything changed quickly. Suddenly, she needed daily support and eventually full-time residential care.
Like many families, Jessica believed:
The NHS would help
Her mum’s years of paying taxes mattered
A lifetime of hard work should count for something
Instead, the family were told something very different.
Because her mum owned her home, she had to pay for all her care.
There was no partial help. No contribution. No financial relief.
Just a blunt calculation:
Your mum has a home. We want it!
“We Couldn’t Believe It — Most Residents Paid Nothing”
When Jessica started visiting the care home regularly, the injustice became clearer.
Many of the residents were receiving fully-funded council care, because:
They lived in social housing
They had no savings
They had no property to be assessed
They paid £0 for the same care that was costing Jessica’s mum thousands each month.
“Mum kept asking me why she had to pay when the lady sitting next to her didn’t pay anything.
She felt punished for owning her home. She worked all her life, and she lost everything for needing help.”
Her mum’s savings disappeared first.
Then her pension wasn’t enough.
Finally, the local council told them the unavoidable truth:
Her home would need to be sold to continue paying for care.
Losing the Family Home
Jessica unlocked her childhood front door for the last time with tears in her eyes.
The house her mum had always hoped to leave to her children and grandchildren… gone.
Every memory packed into boxes.
Every hope for inheritance wiped out.
It didn’t matter that her mum had worked hard.
It didn’t matter that she had paid into the system for decades.
It didn’t matter that she always believed she’d leave something behind for her family.
The rules were the rules.
And homeowners carry the full burden.
Why This Happens — And Why Most People Have No Idea Until It’s Too Late
Here is the part most families still don’t know:
The NHS does NOT cover later-life care.
The local council means-tests you.
If you own your home, you are self-funding.
If you run out of money, they can force the sale of your home.
Only people with no assets get care for free.
That is why many care homes across the UK have a mix of:
Residents paying £0
Residents paying £1,200–£1,600 per week
Residents selling homes to keep up with fees
Jessica’s mum fell into the worst possible category: a homeowner needing long-term care with no protection in place.
“I Wish Someone Had Told Us Sooner”
Jessica now speaks out because she wants others to understand that you cannot wait until care is needed.
By then, it’s too late.
You must put protection in place:
While you are well
While you have full mental capacity
Before any decline or diagnosis
This is the ONLY time when planning works.
Across the UK, an estimated 70,000 people a year lose their homes to care fees — not because they did something wrong, but because they didn’t act early enough.
Protect Your Home Before You Ever Need Care
Jessica’s family can’t change what happened to her mum.
But you still can.
With proper estate planning, many homeowners can protect at least part of their property, safeguard inheritance for children and grandchildren, and avoid the nightmare Jessica’s family experienced.
The key is acting before care is ever needed.
Getting the Advice for Free
Some estate planners are currently offering free online reviews to help homeowners understand how to protect their home from care fees while they are still healthy and able to plan.
If you want professional guidance on how to safeguard your property, you can request a free review here:
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